Technical Support

Nova Solar Story And Team

This page is here to help provide customers with support who are having technical issues. Support is available through phone or email. Trained professionals provide assistance with software/hardware, configuration, installation, and software-updating. Technical support is crucial in our digital world to ensure customers have a positive experience with a product or service and swift issue resolution.


If you are experiencing difficulties with one of your Enphase products please follow the link below and contact a Enphase representative to better assist you with your needs:

Contact Enphase

Connecting Gateway to Wi-Fi

Gateway is not reporting 

Troubleshooting my system

Critical Updates

Enphase Resources

Nova Solar

If you are having any troubles with your solar production, we completely understand how frustrating that can be. But don’t worry, we’re here to help! To make it as easy and efficient as possible, we’ve provided three convenient options for you to choose from.

1. Firstly, we recommend filling out the form below with a brief explanation of the issue you are experiencing. By adding pictures as well, we’ll be able to get a better understanding of the problem and help you accordingly.

2. If you prefer speaking to someone directly, feel free to give us a call at the given number. Our friendly team will be more than happy to assist you with anything that you need.

3. Lastly, we suggest you contact a solar representative who can provide¬†personalized help and guidance. If you’ve worked with us before, you can even reach out to your project manager, who has a thorough understanding of your solar installation, and they can help resolve your issue in the quickest way possible.

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